Suggestions, Comments and Complaints

We make every effort to give the best possible care and service to our patients and welcome your views and constructive suggestions which will help us improve our service to you.

We are aware that sometimes things go wrong resulting in people feeling unhappy and maybe having cause for complaint.

If you do wish to make a complaint, simply ask to speak to the Patient Liaison & Reception Team Leader, Mrs Saggers, and she will set all the necessary wheels in motion. Further written information is available on the complaints procedure from reception.

Please view our Patient’s Complaints Leaflet.